http://thinking-out-loud.info/a-day-in-the-life-of-a-citibank-call-center-guy/ Conveying my inner thoughts and dreams Tue, 13 Sep 2011 15:01:08 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://thinking-out-loud.info/a-day-in-the-life-of-a-citibank-call-center-guy/comment-page-1/#comment-1114 TicTac Mint Sat, 21 Feb 2009 07:42:41 +0000 http://thinking-out-loud.info/blog/?p=702#comment-1114 Both the caller and the phone banker does not have phone etiquette. Listen to the call and you'll know it... Both the caller and the phone banker does not have phone etiquette. Listen to the call and you’ll know it…

]]> http://thinking-out-loud.info/a-day-in-the-life-of-a-citibank-call-center-guy/comment-page-1/#comment-1021 Freelancer Tue, 17 Feb 2009 01:55:38 +0000 http://thinking-out-loud.info/blog/?p=702#comment-1021 :-) I haven't listened to the audio yet but I did read the comments of other bloggers in Reyna Elena's Blog site. I'm having doubts as to whether I'd listen, I probably might be enraged more than what you guys felt. Seems like this 'woman' triggered angry reactions from all of you. Whatever she said, did and how she must have behaved---well, there's the KARMA rule. Computerized na raw ang KARMA nowadays, like a speeding bullet, it will hit you & you dnt even know that you got hit but in our FAITH, I believe in something MORE THAN KARMA. Something far more hurting, twice the pain that one has caused others to feel :-)But digging deeper as well, what could have caused the 'B****tch's' behavior? I presume that she has her own hurts as well that she can't deal with and blew it all on the call center agent. Who knows? Anyway, what came out of the 'B****tch's' mouth is what's actually inside her heart...what she says is who she is...and Golden Rule? 'Do unto others what you want others to do to you'...Smile...:-) There's always a payback time... :-) :-) I haven’t listened to the audio yet but I did read the comments of other bloggers in Reyna Elena’s Blog site. I’m having doubts as to whether I’d listen, I probably might be enraged more than what you guys felt. Seems like this ‘woman’ triggered angry reactions from all of you. Whatever she said, did and how she must have behaved—well, there’s the KARMA rule. Computerized na raw ang KARMA nowadays, like a speeding bullet, it will hit you & you dnt even know that you got hit but in our FAITH, I believe in something MORE THAN KARMA. Something far more hurting, twice the pain that one has caused others to feel :-)But digging deeper as well, what could have caused the ‘B****tch’s’ behavior? I presume that she has her own hurts as well that she can’t deal with and blew it all on the call center agent. Who knows? Anyway, what came out of the ‘B****tch’s’ mouth is what’s actually inside her heart…what she says is who she is…and Golden Rule? ‘Do unto others what you want others to do to you’…Smile…:-) There’s always a payback time… :-)

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